Title: Privacy Policy

Effective Date: May 8, 2026

Rossman Realty Property Management (“we,” “us,” “our”) operates rossmanrentals.com. This Privacy Policy explains how we collect, use, and share information when you contact us or use our website and services related to rental inquiries, showings, applications, and property management communications.

Information We Collect

We may collect:

  • Contact information: name, phone number, email address.
  • Inquiry details: messages you send, property you’re interested in, desired move-in date, bedrooms, pet info, and other rental-related details you provide.
  • Application-related information: information you submit during an application process (if applicable).
  • Website usage data: basic analytics data such as pages visited, approximate location (city/state), device/browser type, and cookies (if enabled on the site).

How We Use Information

We use information to:

  • Respond to rental inquiries and provide information about availability, showings, and application steps/status.
  • Provide customer support and communicate with you by phone, email, and text message (with your consent where required).
  • Improve our website and services.
  • Prevent fraud and protect our business and users.

Text Messaging (SMS)

If you opt in to receive text messages by signing our Opt-In Texting Agreement, we may send messages related to rental inquiries, showing coordination, application status, lease and renewal coordination, rent and account reminders, late payment notices, scheduled and emergency maintenance updates, after-hours maintenance dispatch, on-call callback coordination, inspection notices, and property access coordination. You can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies. We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes.

How We Share Information

We may share information:

  • With service providers that help us operate (e.g., SMS providers, email providers, website hosting, analytics) who are required to protect it.
  • When required to comply with law, legal process, or to protect rights, safety, and security.
  • In connection with a business transfer (e.g., merger, sale, reorganization).

We do not sell your personal information.

Data Retention

We keep information as long as needed to respond to your inquiry, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

  • You may request to update or correct your information by contacting us.
  • You may opt out of SMS by replying STOP.
  • You may disable cookies in your browser (this may affect site functionality).

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Contact Us

Rossman Realty Property Management
Website: rossmanrentals.com
Email: Jared@rossmanrealty.com

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