Title: Privacy Policy

Effective Date: May 8, 2026

Rossman Realty Property Management (“we,” “us,” “our”) operates rossmanrentals.com. This Privacy Policy explains how we collect, use, and share information when you contact us or use our website and services related to rental inquiries, showings, applications, and property management communications.

Information We Collect

We may collect:

  • Contact information: name, phone number, email address.
  • Inquiry details: messages you send, property you’re interested in, desired move-in date, bedrooms, pet info, and other rental-related details you provide.
  • Application-related information: information you submit during an application process (if applicable).
  • Website usage data: basic analytics data such as pages visited, approximate location (city/state), device/browser type, and cookies (if enabled on the site).

How We Use Information

We use information to:

  • Respond to rental inquiries and provide information about availability, showings, and application steps/status.
  • Provide customer support and communicate with you by phone, email, and text message (with your consent where required).
  • Improve our website and services.
  • Prevent fraud and protect our business and users.

Text Messaging (SMS)

We operate two separate SMS programs with two separate opt-in mechanisms.

Tenants and Applicants. If you opt in by signing our written Opt-In Texting Agreement at lease application or lease execution, we may send you messages related to:rent due reminders, late payment notices, lease and renewal coordination,scheduled and emergency maintenance updates, after-hours maintenance dispatch and on-call callback coordination, inspection notices, and property access coordination. Consent is not a condition of renting.

Prospective Renters. If you opt in through our website inquiry form (or through a third-party rental marketplace inquiry) and confirm by replying YES to our verification text, we may send you messages related to: rental inquiry responses, showing coordination, and application status updates. Consent is not a condition of any inquiry or rental.

For either program, you can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies.

We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes.

Full program terms, opt-in details, and the blank Opt-In Texting Agreement plus a redacted countersigned example are publicly available at rossmanrentals.com/sms-consent and rossmanrentals.com/sms-terms.

Message and data rates may apply. Message frequency varies. We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes.

How We Share Information

We may share information:

  • With service providers that help us operate (e.g., SMS providers, email providers, website hosting, analytics) who are required to protect it.
  • When required to comply with law, legal process, or to protect rights, safety, and security.
  • In connection with a business transfer (e.g., merger, sale, reorganization).

We do not sell your personal information.

Data Retention

We keep information as long as needed to respond to your inquiry, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

  • You may request to update or correct your information by contacting us.
  • You may opt out of SMS by replying STOP.
  • You may disable cookies in your browser (this may affect site functionality).

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Contact Us

Rossman Realty Property Management
Website: rossmanrentals.com
Email: Jared@rossmanrealty.com

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